Spectrum Service Terms and Conditions
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What We Do
Spectrum works across East Sussex to support young people with autism to independently access their community. Our aim is to give young people with autism the same opportunities and experiences as their peers.
Direct support will not exceed a maximum of ten sessions or 20 hours in total; this may often be less and is at the discretion of the service. Spectrum cannot provide transport or funding for activities
If your worker is ill or on leave we will give you as much notice as possible but an alternative worker may not be available. Spectrum staff will stop any activity they feel is dangerous but responsibility remains with the providers in regards to, risk assessment and general health and safety including insurance, unless the session is not associated with any other providers.
What You Need to Do
If your child is unable to attend a session please inform your worker as soon as possible. If you feel the service is not needed or that now is not the right time please let us know so we can offer support to others.
Any medication needed during any session must be in its original container and be clearly labelled. If a young person carries emergency medication, such as inhalers, midazolam or an Epipen, it must have a written emergency protocol.
If the young person is ill during a session or the resource worker feels their behaviour is unmanageable we reserve the right to contact you immediately and end the session. In the event of ending a session early the service will be reviewed before any more support can be provided.
What You Need to Know
The Spectrum service has duties encompassed by East Sussex Child Protection Committee to safeguard and promote the welfare of children. If we have any concerns about your child’s welfare it will be reported but we will discuss it with you first unless we feel it would endanger anybody concerned.
All information is stored within East Sussex County Council policies and in line with GDPR (General Data Protection Regulation). In line with good practice guidance we may collect existing information about your child, this helps us understand your needs better and hopefully speeds up the process.